Wantedly logo Wantedly Terms of Use

Terms of Use

This document is an English translation of an original document in Japanese. If there is any discrepancy between this translation and the original document, the latter shall prevail legally.

Contents

1. Common Rules

Thank you for using Wantedly (hereinafter “Company”) products and services.

These Terms of Use govern the conditions of use of all services provided by the Company (hereinafter “Services”) and apply to all customers who use the Services. Please read the following items carefully.

By using the Services, you consent to these Terms of Use. If you do not consent to the Terms of Use, you may not use the Services.

1.2. Additional Provisions

The Services cover a diverse range of areas and functions, and thus may be subject to additional conditions of use (including the “Posting Policy”; hereinafter “Additional Provisions”). Additional Provisions are obtainable with the associated Services. When you use the Services subject to such provisions, the relevant Additional Provisions shall constitute part of your agreement with the Company.

1.3. Revisions

The Company reserves the right to revise these Terms of Use or Additional Provisions as necessary. In the event of a revision to these Terms of Use or Additional Provisions, the Company shall follow appropriate revision procedures in accordance with the content of the revision. In the following cases, you shall be deemed to have agreed to the amended Terms of Use in accordance with Article 548-4 of the Civil Code as long as the Company makes the amendment details and effective date known to you in an appropriate manner.

  1. The revision is in the general interest of the customer.
  2. The revision is not contrary to the purpose of the agreement, and is necessary and reasonable due to laws, regulations, the tax system, economic conditions, social conditions, demand for the Service, the Company’s business environment, and various other circumstances.

1.4. Changes to and Termination of the Services

The Company is entitled to change the content or specifications of the Services, and to terminate or temporarily suspend the Services, at any time and without prior notification to you.

1.5. Restrictions on Use of the Services

If you are a minor, you must obtain advance consent from a legal representative before using the Services. In some cases, the Company may contact your legal representative to verify whether such consent was given.

Further, the Company refuses to allow use of the Services to members of anti-social forces (including persons who were members in the past) and to affiliates thereof, as well as to persons who misuse the Services or use the Services so as to be a nuisance or cause inconvenience to third parties.

1.6. Accounts

In some cases, an account may be required for use of the Services. You may create an account yourself.

When creating an account, you are obligated (1) to register information that is true and accurate, and (2) to personally amend registered content, as appropriate, to ensure that such content is up-to-date.

For purposes of account protection, passwords should not be shared with others. You are personally liable for all acts performed via your account. The Company is entitled to deem any act performed via your account to be an act committed by you.

1.7. Handling of Customer Data and Content

The Company is not obligated to perform backups of customer data. You should perform backups yourself as needed.

All rights to the content that you provide to the Services (including, without limitation, any documents, photographs, and portfolios; hereinafter the same) belong to you; provided, however, that the rights to any content created by the Company on your behalf belong to the Company.

You shall permit, in a non-exclusive manner, the Company and the Company’s business partners to use (this includes duplication, screening, public transmission, exhibition, distribution, transferring, loaning, translation, adaptation, and publication), at no charge and without restriction as to the geographical location, frequency or period of such use, any content uploaded with settings making such content accessible to many and unspecified customers, and you shall raise no objections to such use.

1.8. Prohibited Matters

The following acts (including acts and preparatory acts for the inducement of the following acts) are prohibited when using the Services:

  1. Acts in violation of laws and regulations, these Terms of Use, or Additional Provisions;
  2. Acts contrary to public order and morality;
  3. Acts which infringe on the rights of the Company or any third party;
  4. Harassment, denigration, net stalking, or encouragement of discrimination with regard to any other customer, and any other act that will be a nuisance or inconvenience to any other customer;
  5. Acts for the purpose of sales, promotion, advertisement, inducement, member recruitment, or any other activity for profit (excluding acts permitted by the Company), acts for the purpose of meeting or associating with any member of the opposite sex with whom the customer is not already personally acquainted, acts for the purpose of religious solicitation, or any other act which utilizes the Services for purposes other than those originally intended;
  6. Acts which damage or impede the function of software, hardware, servers, or networks of the Company or any third parties;
  7. Acts which collect and/or disclose to a third party, without permission, the personal information, registered information, use history or the like of any other customer; or which use such information for any recruitment activities, headhunting, or other sales activities other than for the Services;
  8. Acts which makes demands for indiscriminate connections using the Services with unacquainted other customers;
  9. Acts which utilize any other customer’s account to use the Services;
  10. Acts which transfer or lend your account to any third party, or disclose your account password to any third party;
  11. Acts which attempt to extract or reverse engineer the source codes of software included in the Services;
  12. Acts which use the Services to provide benefits directly or indirectly to anti-social forces; and
  13. Acts which use bots or other automated programs to manipulate the Services; or acts which prevent other customers from making independent and rational choices.

1.9. Responses to Violations etc.

In the following cases, the Company shall be entitled to delete your data, content, or account, or to halt the provision of services to you, without prior notification. Further, in cases where you have registered multiple accounts, the same measures may be taken with regard to all such accounts.

  1. If you breach, or if the Company judges that you are likely to breach, these Terms of Use or any applicable Additional Provision;
  2. If you are delinquent in the payment of money to be paid to the Company, or if the use of a credit card or bank account designated as the means of payment of such money has been suspended;
  3. If you are the subject of a petition for bankruptcy, civil rehabilitation, corporate reorganization, special liquidation, or other insolvency proceedings, or the Company otherwise determines that your creditworthiness is unstable;
  4. If an account has been registered or utilized by an anti-social force or any of its constituent members or affiliates, or the Company determines that there is a likelihood of the same;
  5. If you have not used your account for one year or longer; and
  6. If the trust relationship with you has been compromised, or the Company determines that it will be difficult to continue the contractual relationship with you.

1.10. Compensation Paid to the Company

If the Company suffers damage (including attorney fees and any other costs borne or damages paid) as a result of a claim or the like resulting from any act committed by you, you shall compensate the Company for such damage.

1.11. No Warranty

The Services are provided “as-is”. Except in the cases explicitly set forth in these Terms of Use or Additional Provisions, the Company makes no warranty whatsoever with regard to Service errors, bugs, faults, failures, interruptions, or other defects or infringement of any rights, or with regard to the reliability, accuracy, completeness, suitability for specific purposes, usefulness, or security of any Service.

The Service does not guarantee matching or employment.

1.12. Disclaimer

The Company shall be exempted from liability regarding the Services in all cases not attributable to willful misconduct or negligence on the part of the Company. Further, the Company shall bear no liability other than a liability for damages, limited to direct compensation within normal limits for actual damage (excluding lost profits, or indirect, special or punitive damages) and, in the case of paid services, the maximum amount of damages shall be the relevant sale price (or, in the case of continuous services, an amount equivalent to the cost of six months’ service).Even in cases where the foregoing disclaimer is invalid by law, the Company shall receive the maximum exemption allowable under the applicable laws and regulations.
However, if the contract between the Company and the customer regarding the Service is a consumer contract as defined in the Consumer Contract Act, the above shall not apply and the following shall apply. In the event that the Company’s liability for the Service is not due to intentional or gross negligence, and the services offered are paid services, the Company’s liability for damages shall be limited to direct and ordinary damages (not including lost profits, indirect damages, special damages, or punitive damages) that have actually occurred, with the maximum amount of damages set to the relevant sale price (or, in the case of continous services, an amount equivalent to the cost of six month’s service).

Any troubles, transactions, disputes, etc. arising between you and any other customers, recruiters, candidates or third parties in connection with the use of the Services shall be resolved at your own risk and expense, and the Company shall not be involved in any such trouble, transaction, or dispute.

The Service may include services or content provided by other business operators that Wantedly partners with. The business operators that provide them bear responsibility regarding such services and content. Further, such services and content may be subject to terms of use or other conditions stipulated by the business operators that provide them.

1.13. Use Fees

You shall pay the prescribed use fees for any paid Services, by the deadline prescribed by the Company, using a method prescribed by the Company. Fees for payment shall be borne by the customer.

The Company will not issue a receipt for your payment. The payment details may be used instead of the receipt.

In cases where payment of a use fee is not received by the relevant deadline, the Company shall be entitled to demand delay damages calculated at 14.6% per annum for the period from the date immediately following the deadline until payment is completed.

If any customer who uses paid Services fails to pay a fee as set forth in the Services at any time or falls under any of the events set forth in Section 1.9 hereof, we may, by giving prior notice, accelerate any and all liabilities relating to the use of the Services and upon receipt of such notice, the customer shall promptly reimburse all of the obligations.

The Company shall collect payments in accordance with laws and regulations, and is entitled to charge, in addition to use fees and in accordance with the tax rate or tax amount applicable at such point in time, any taxes that are to be paid to tax authorities (including, without limitation, consumption taxes).

The Company shall use the domicile that you submit at the time of the use application to make internal/external determinations of consumption tax, and in cases where an error in a submitted domicile results in problems in the collection of consumption tax, you shall be liable therefor.

1.14. Prohibition on Assignment

You may not assign to third parties, without the Company’s consent, any rights or duties arising under agreements with the Company.

1.15. Communication

Any communication from you to the Company concerning the Services is to be carried out by transmission of an inquiry form posted at an appropriate location on a website operated by the Company, or by such other method as the Company may designate.

Communication from the Company to you concerning Services will be carried out by public posting to an appropriate location on a website operated by the Company, or by such other method as the Company deems appropriate.

You may use the Services after agreeing that the Company may send advertisements or promotions etc. concerning the Company or its business partners to the email address registered to you.

1.16. Privacy Policy

The Company will handle any information obtained from you (including personal information) in accordance with the Company’s Privacy Policy. Before using the Services, please read the Privacy Policy carefully and agree to all of its terms and conditions.

1.17. Confidentiality of Communications

The Company will handle the content and history of communication with you in a manner that maintains the confidentiality of such communication. Please note that, in cases where the Company has obtained your consent or is required or permitted under laws and regulations, the Company may access, disclose to an investigating authority or other third party, or delete the content or history of communication with you.

1.18. Exclusion of Anti-Social Forces

The Company and you represent to each other that neither they nor their representatives, officers, or other persons substantially involved in their management currently fall under an organized crime group, an organized crime group member, a quasi-member of an organized crime group, an enterprise associated with an organized crime group, a corporate racketeer (sokaiya), a social campaign advocate racketeer (shakai-undo-hyobo-goro), a political campaign racketeer (seiji-katsudo-hyobo-goro), an organized crime group with special intelligence, or a person having a close relationship with such entities or persons equivalent thereto, and affirm that they will not fall under any of the foregoing in the future.

If Wantedly or a customer breaches the above representations, the other party may immediately cancel use of the Service and agreements relating to the Service without warning.

1.19. Governing Law/Agreed Jurisdiction

Contractual relations between the Company and you shall be governed by the laws of Japan. The Tokyo District Court shall be the exclusive agreed court of first instance for any dispute arising between the Company and you in connection with the Services.

2. Consumer Rules

When a Consumer uses our Services, in addition to “1. Common Rules,” the following provisions shall also apply according to the service used.

2.1. Wantedly Visit

2.1.1. Scope of Profile Access

Profile information for which a scope of access cannot be selected under settings will be publicly visible.

2.1.2. Application for Pay Services

When you wish to use Wantedly Premium (only applicable to users who live in Japan), you must submit a use application in accordance with the use application procedures prescribed by the Company.

Once you have consented without reservation to these Terms of Use and the Privacy Policy and submitted your application, a use agreement for Wantedly Premium will be formed between the Company and you, and you may begin using these services.

2.2. Wantedly People

2.2.1. Purpose of Use of Information on Business Cards:

The Company will use the information on third party business cards that you save on Company servers, within the scope of the purpose of use set forth in the Privacy Policy. Please note that the information on third party business cards will never be used without your consent to inform such third parties about the products or services of the Company or third parties.

3. Business Rules

When a Business uses our Services, in addition to “1. Common Rules,” the following provisions shall also apply according to service used(“3.1.Common Regulations” shall apply to all businesses).

3.1. Common Regulations

3.1.1. Application For Use

When you wish to use the Services, you must submit a use application in accordance with the use application procedures prescribed by the Company.

When, after applying, you have consented without reservation to these Terms of Use, the Privacy Policy, and all Additional Provisions(including matters to note that are listed on the application form, and the like), and, following a prescribed contract screening, and after the Company has notified you that such application has been accepted, a use agreement for the Services will be formed between the Company and you, and you may begin using it.

3.1.2. Contract Screening

When the Company receives your use application for the Services, or receives your application for a paid plan, or when your period of use has exceeded a certain period, a customer contract screening will be conducted in accordance with the Company’s prescribed criteria. In conducting the contract screening, the Company may request the provision or presentation of answers regarding nature of business, business registrations, and other necessary documents.

In the event that you do not pass the contract screening, the Company may decline to sign a contract with you if one has not yet been signed, or may immediately terminate an active contract with you during the contract period.

Please note that the contract screening criteria may be changed in accordance with any amendments to laws or regulations, your use status, social conditions, or other factors. Further, the contract screening criteria are not made public. Please be aware that we are unable to respond to inquiries regarding the details or results of any screenings.

3.1.3. Automatic Renewal

Continuing agreements, unless otherwise stipulated in an Additional Provision, will be renewed automatically upon expiration of the initial contract term. If you wish not to renew, you must carry out, in advance, agreement termination procedures (non-renewal procedures) prescribed by the Company. Please be advised that, in cases where an agreement has been renewed automatically as a result of failure to perform agreement termination procedures (non-renewal procedures), use fees for the renewal term will apply.

3.1.4. Restrictions on Early Termination

Continuing agreements, unless otherwise stipulated in an Additional Provision, cannot be terminated in mid-term. Even in cases where, after commencement of an agreement, you have ceased use of the Services, the use fee for the corresponding agreement term cannot be refunded, and the full amount of unpaid use fees (if any) must be paid; provided, however, that in cases where the Company terminates your agreement as a result of a contract screening performed after you began use of this service, the use fee will be refunded in accordance with the number of months remaining in your contract.

Please note that if, in breach of the foregoing, you request a refund of use fees or refuse to pay unpaid use fees, the Company, without prior notification, may delete your data, content, or accounts, or may decline to allow your use of the Services in the future.

3.1.5. Use by Employees etc.

You are obligated to ensure that your officers, employees, group constituent members, staff, and all other persons who will use the Services for purposes of your business (“Employees etc.”) comply with these Terms of Use.

If the Company suffers damage (including attorney fees and any other costs borne or damages paid) as a result of a claim of the like resulting from any act committed by one of your Employees etc., you shall compensate the Company for such damage.

In cases where you will link a personal account belonging to any of your Employees etc. to your company page or job listing, etc., you shall inform your Employees etc. that their profile information (limited to the items registered by the Employee etc.) may be made public depending on the privacy settings such Employee etc. has set, and you shall link the account only after obtaining the consent of the relevant Employee etc., and shall show due consideration for the confidentiality and privacy of communication.

3.1.6. Use on Behalf of Third Parties, Consignment

In cases where you will use or operate the Services on behalf of a third party (“Beneficiary”) (including, without limitation, cases where you will use or operate the Services on behalf of one of your subsidiaries or other group companies; hereinafter the same) or will entrust the use or operation of the Services to a third party (“Consignee”), you must obtain the Company’s prior consent. The Company has complete discretion concerning whether to approve such requests.

If the Company’s approval is received, you must ensure that the relevant Beneficiary or Consignee complies with these Terms of Use, and if the Company suffers damage (including attorney fees and any other costs borne or damages paid) as a result of a claim or the like resulting from any act of a Beneficiary or Consignee (including any acts of omission), you shall compensate the Company for such damage.

In cases where a breach of these Terms of Use by you, your Beneficiary, or your Consignee leads your data, content, or account to be deleted or the provision of services to you to be halted, the Company shall bear no liability with regard to the Beneficiary or Consignee.

If you use the Services on behalf of a Beneficiary or entrust the use of the Services to a Consignee without obtaining the Company’s consent, you shall pay a penalty to the Company equivalent to the use fee that would arise assuming that the relevant Beneficiary or Consignee used the Services under the same pricing plan as yours (provided, however, that if your pricing plan is free of charge, the penalty shall be equivalent to the use fee under the cheapest pricing plan for the Services). Please note that the payment of this penalty does not preclude the Company from seeking damages.

3.1.7. Confidentiality

The Company and you shall maintain the confidentiality of all of the other party’s sensitive information that is disclosed to either of you by such other party in connection with the use of the Services (limited to the other party’s operational or technical information that is managed as confidential by such other party and clearly indicated as confidential by such other party at the time of disclosure, and excluding: information that was in the public domain at the time of disclosure; information that entered the public domain following disclosure, without a violation of any duty of confidentiality; information obtained lawfully from a third party without the imposition of any duty of confidentiality, regardless of whether obtained before or after disclosure; and information developed independently, without relying on confidential information), and, unless the other party’s consent has been obtained, shall not use such information for any purpose other than the performance of the agreement between the Company and you with regard to the Services, or disclose or divulge such information to third parties; provided, however, that when disclosure is requested by a judicial institution or an administrative agency pursuant to laws and regulations or financial instruments exchange rules, the relevant party shall be entitled to make the minimum necessary disclosure. Moreover, this confidentiality duty shall remain in effect for a period of three years following the expiration of the agreement between the Company and you with regard to the Services.

3.2. Recruitment Service

3.2.1. Publishing Job Listings and Stories

Wantedly Visit and Recruitment Service are services that provide recruitment information etc. relating to hiring activities that are conducted prior to an official selection process, such as informal interviews, office tours, lunch meetings, seminars, study groups, company briefings, and job events. The posting of information about formal job interviews and any other solicitations not in line with the purpose of the service are prohibited.

You must create any job listings in accordance with Posting Policy as well as Content Quality Guideline. Further, you must create any stories in accordance with Posting Policy.

The Company may modify Posting Policy or Content Quality Guideline as needed in accordance with any amendments to laws or regulations, consultations with the relevant authorities, or other matters. In using the Services, you are required to continually familiarize yourself with and adhere to the latest versions.

3.2.2. Clear Indication of Work Conditions

【For recruitment in Japan】

As a rule, by the time of your initial contact with a job candidate after such candidate has entered the official selection process (i.e., when commencing formal communication with the candidate by in-person interview, email, telephone or the like (excluding communication etc. with regard to the scheduling of interviews)), you shall clearly specify working conditions, including the content of the duties to be performed, the wages, and the work hours (“Content of Duties to be Performed etc.”), and shall comply with the items indicated below.

  1. The Content of Duties to be Performed etc., as clearly indicated, shall not be false or exaggerated.
  2. With respect to work hours, the times at which work is to begin and end, work in excess of prescribed work hours, break times, non-work days and the like shall be clearly indicated. Further, when flexible work hours are applicable, a clear indication shall be made to that effect.
  3. With respect to wages, the form of payment (classified into monthly pay, daily pay, hourly pay etc.), base pay, allowances paid at fixed amounts, commuting allowances, matters relating to pay raises, and other such matters shall be clearly indicated. Further, in cases where there are fixed overtime work allowances, the following shall be clearly indicated: the method of calculation (limited to circumstances in which fixed overtime work hours and amounts are clearly stated); the amount of base pay excluding fixed overtime work allowances; the fact that overtime work in excess of fixed overtime, work on non-work days, and late-night work are paid by adding extra wages; etc.
  4. When, for unavoidable reasons, the indication of some items from among the Content of Duties to be Performed etc. will be made separately, this fact shall be clearly indicated alongside the Content of Duties to be Performed etc.
  5. The standards, scope and the like of the Content of Duties to be Performed etc. shall be as definite as possible, to ensure that candidates have a detailed understanding of the relevant matters.
  6. The clear indication shall be made in as concrete and detailed a manner possible, including with regard to the work environment.
  7. In cases where it is possible that the Content of Duties to be Performed etc., as clearly indicated, will differ from the Content of Duties to be Performed etc. at the time of execution of the work agreement, this fact shall be clearly indicated alongside the Content of Duties to be Performed etc., and in cases where the Content of Duties to be Performed etc. will be different from the content that has already been clearly indicated, the candidate shall be informed promptly.
  8. When the Content of Duties to be Performed etc. during a probationary period will differ from the Content of Duties to be Performed etc. after such probationary period, both versions of the Content of Duties to be Performed etc. shall be indicated.

【For recruitment in Singapore】

If you intend to apply for the Employment Pass, you are required to advertise the job vacancies on the Jobs Bank.

3.3. Engagement Service

3.3.1. Pulse function

You shall be responsible for all uses and utilization of the employee data acquired through the Pulse feature.


Last updated: 8 April, 2024