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Terms of Use

This document is an English translation of an original document in Japanese. If there is any discrepancy between this translation and the original document, the latter shall prevail legally.

Contents

1. Common Rules

These Terms of Use (hereinafter referred to as these “Terms”) set forth the terms and conditions for the use of all products and services (hereinafter referred to as the “Services”) provided by Wantedly, Inc. (hereinafter referred to as the “Company”). These Terms shall apply to all users of the Services (hereinafter referred to as “Users”). Users shall use the Services in accordance with the provisions of these Terms.

By using the Services, Users shall be deemed to have unconditionally and irrevocably agreed to these Terms. Users who do not agree to these Terms may not use the Services. If a User is a minor, the User shall obtain the prior consent of his/her legal representative before using the Services. The Company may confirm with the legal representative of the User whether such consent has been granted.

1.2. Additional Rules

The Services encompass a diverse range of fields and functions. Accordingly, in addition to these Terms, separate terms of use, guidelines, policies, or other regulations (including, but not limited to, the “Posting Policy”; hereinafter collectively referred to as “Additional Rules”) may apply to specific Services. Users may review such Additional Rules within the relevant Services. When using Services that are subject to Additional Rules, Users shall comply with both these Terms and the Additional Rules. In the event of any conflict or inconsistency between the provisions of these Terms and the Additional Rules, the provisions of the Additional Rules shall prevail with respect to the subject matter thereof, unless expressly stated otherwise in such Additional Rules.

1.3. Revisions to these Terms or Additional Rules

The Company may, at its sole discretion, revise these Terms or the Additional Rules from time to time as it deems necessary. When revising these Terms or the Additional Rules, the Company shall follow the amendment procedures stipulated by applicable laws and regulations in accordance with the content of such revisions. Unless otherwise provided by applicable laws or regulations, the Company shall notify Users of the revised Terms or Additional Rules by posting them on the Company’s website or through other means deemed appropriate by the Company, specifying the effective date of such revisions. Users’ continued use of the Services after the effective date of such revisions shall constitute their unconditional and irrevocable agreement to the revised Terms or Additional Rules. Notwithstanding the foregoing, in the following cases, Users shall be deemed to have agreed to the amended Terms or Additional Rules in accordance with Article 548-4 of the Civil Code of Japan, provided that the Company has appropriately notified Users of the details of the amendment and its effective date: (a) The revision is in the general interest of the Users. (b) The revision is not contrary to the purpose of the agreement under which these Terms or Additional Rules are concluded and is necessary and reasonable in light of circumstances such as changes in laws and regulations, tax systems, economic conditions, social conditions, demand for the Services, the Company’s business environment, or other various factors.

1.4. Changes and Termination of the Services

The Company may, at its sole discretion and at any time, modify the content or specifications of the Services, or temporarily suspend the provision of the Services, without prior notice to Users. In the event that the Company decides to terminate the provision of all or part of the Services, the Company shall, in principle, notify Users in advance by posting on the Company’s website or through other means deemed appropriate by the Company. However, in cases of emergency or other unavoidable circumstances, the Company may terminate the provision of the Services without prior notice to Users.

1.5. Account Creation and Registration

In some cases, Users may be required to create and register an account (hereinafter referred to as an “Account”) in accordance with the methods specified by the Company in order to use all or part of the Services (this applies to the administrative dashboard and other functions; the same shall apply hereinafter). When creating and registering an Account, Users shall register true, accurate, current, and complete information and shall personally amend such registered information as necessary to ensure that it remains true, accurate, current, and complete. Users shall not allow any third party to use their Account, nor shall Users lend, transfer, assign, change the registered name, sell, pledge, or otherwise dispose of their Account or any rights thereunder to any third party, whether by themselves or through a third party. For the purpose of Account protection, Users shall manage their password with due care as a good manager and shall not disclose their password to any third party. Users shall be solely responsible for all activities and actions that occur under their Account, whether authorized by the Users or not. Users shall be liable for any and all damages arising from insufficient Account management, errors in use, or unauthorized use by third parties. The Company shall be entitled to deem all actions performed through Users’ Account as actions undertaken by that Users. The Company may, at its sole discretion, refuse a User’s request to create and register an Account in any of the following cases. Furthermore, if any of the following circumstances are discovered or are reasonably suspected by the Company after Account creation or registration, the Company may, without prior notice or demand to the User, suspend or delete the User’s Account, or terminate the agreement with the User for the use of the Services: (a) If the User creates or attempts to create an Account using methods other than those specified by the Company. (b) If the User provides any false, inaccurate, or incomplete information to the Company. (c) If the User has previously had his/her Account suspended or deleted, or has otherwise been subject to penalties by the Company due to a violation of these Terms or any Additional Rules. (d) If the User is affiliated with or a member of Anti-Social Forces (as defined in Section 1.19 hereof). (e) If the Company determines, in its reasonable judgment, that the User’s actions are inappropriate for any other reason or that the User is otherwise ineligible to use the Services.

1.6. Handling of User Data and Content

The Company shall not be obligated to back up any data or content provided or generated by Users in connection with the Services (hereinafter collectively referred to as “User Data”). Users shall be solely responsible for making and retaining any necessary backups of their User Data themselves. All rights (including, but not limited to, intellectual property rights) to the content that Users provide, transmit, or display on or through the Services (including, but not limited to, documents, texts, images, photographs, videos, and portfolios; hereinafter collectively referred to as “User Content”) shall belong to the respective Users or to third parties who have granted the Users the right to use such User Content. However, any content created by the Company on behalf of Users, or with significant creative input from the Company, shall belong to the Company, unless otherwise agreed in writing. By providing, transmitting, or displaying User Content on or through the Services, Users grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the provision, operation, maintenance, improvement, promotion, and marketing of the Services and the Company’s business. This license shall continue even if Users stop using the Services, with respect to User Content that has been made public or shared with other Users. Additionally, User Content that is made publicly accessible or viewable by an unspecified large number of persons through the Services may be featured in the Company’s promotional materials or used by the Company for the advertisement and promotion of the Services.

1.7. Intellectual Property Rights

All intellectual property rights (including, but not limited to, copyrights, patent rights, utility model rights, design rights, and trademark rights; hereinafter collectively referred to as “Intellectual Property Rights”) and other proprietary rights related to any and all text, images, videos, logos, designs, layouts, software, programs, source code, and all other data, information, or materials provided by the Company on or through the Services (hereinafter collectively referred to as “Company Content”) shall belong exclusively to the Company or to third parties who have legitimately granted licenses to the Company. These Terms do not grant Users any license or right to use the Company Content beyond the scope explicitly permitted for the use of the Services under these Terms. Users represent and warrant to the Company that they possess all necessary rights, licenses, consents, and permissions to provide, transmit, or display their User Content on or through the Services and that such User Content, and the Company’s use thereof as permitted by these Terms, does not and will not infringe upon the Intellectual Property Rights or any other rights (including, without limitation, rights of privacy and publicity) of any third party, nor violate any applicable laws or regulations.

1.8. Prohibited Actions

Users are strictly prohibited from engaging in any of the following acts (including acts that induce or prepare for the following acts, or acts that the Company reasonably deems to fall under any of the following) when using the Services: (a) Acts that violate applicable laws and regulations, court judgments, decisions, orders, legally binding administrative measures, these Terms, or any Additional Rules; (b) Acts that are contrary to public order and morality, or that may be detrimental to public welfare; (c) Acts that infringe upon the Intellectual Property Rights, portrait rights, privacy rights, honor, reputation, credibility, or any other rights or legitimate interests of the Company, other Users, or any third party; (d) Acts of making unreasonable inquiries or demands to the Company or to employees or contractors (including temporary staff) of the Company or its subcontractors, such as making excessively persistent or repeated inquiries, making demands that exceed reasonable social norms or contractual obligations, engaging in threatening, intimidating, aggressive, insulting, defamatory, or abusive language or behavior, making unreasonable requests for apologies, disciplinary actions, or compensation without justifiable grounds, or any other acts constituting harassment or undue burden on customer support staff or operations; (e) Acts of harassment, defamation, slander, libel, intimidation, discrimination, cyberstalking, or incitement of discrimination towards other Users or any third party, or any other acts that cause or are likely to cause nuisance, annoyance, discomfort, or inconvenience to other Users or any third party; (f) Acts for the purpose of sales, promotion, advertisement, solicitation, membership recruitment, or any other profit-making activities (excluding those expressly permitted by the Company in writing or through the functionalities of the Services); acts for the purpose of meeting or associating with persons of the opposite sex or any other person with whom the User is not already personally acquainted for purposes unrelated to the intended use of the Services; acts for the purpose of religious solicitation or political activities; or any other acts that utilize the Services for purposes other than those for which they are primarily intended by the Company; (g) Acts that damage or impede, or are likely to damage or impede, the proper functioning of software, hardware, servers, networks, or other systems operated by the Company or any third party; (h) Acts of collecting, accumulating, using, disclosing, or providing to a third party, without authorization, the personal information, registered information, usage history, or similar information of other Users or any third party; or using such information for any recruitment activities, headhunting, or other sales or marketing activities unrelated to or not explicitly permitted by the Services; (i) Acts of making indiscriminate or unsolicited requests for connections, communications, or interactions with other Users with whom one is not acquainted, through the use of the Services, in a manner that may be perceived as spamming or harassment; (j) Acts of impersonating another User, the Company, or any third party, or misrepresenting one’s affiliation with another person or entity, by using another User’s Account or otherwise; (k) Acts of transferring, lending, or sharing a User’s Account or password with a third party, or allowing a third party to use a User’s Account, without the prior written approval of the Company, or disclosing a User’s Account password to a third party; (l) Acts of reverse engineering, decompiling, disassembling, or otherwise attempting to derive or extract the source code of the software (including any applications or programs) included in or related to the Services or the systems of the Company or third parties, or attempting to do so, except to the extent expressly permitted by applicable mandatory law; (m) Acts of using the Services to directly or indirectly provide benefits or support to Anti-Social Forces (as defined in Section 1.19 hereof), or for purposes or methods that involve crimes, illicit activities, or other violations of laws and regulations; (n) Acts of improperly manipulating the Services or their ranking, reputation, or metrics by using automated programs (such as bots or scripts), creating multiple accounts without the Company’s approval, or engaging in other deceptive practices for purposes such as submitting fraudulent applications, engaging in self-promotion, or interfering with the independent and reasonable decision-making of other Users; (o) Failure to respond within a reasonable period specified by the Company to inquiries from the Company regarding the User’s compliance with these Terms or any Additional Rules; (p) Any acts that interfere with the operation of the Services, disrupt the Company’s business, assist or encourage any of the acts prohibited by these Terms, or are otherwise determined by the Company in its reasonable judgment to be inappropriate or disruptive to the provision or use of the Services.

1.9. Suspension or Termination of Use by the Company

In the event that a User falls under, or the Company reasonably determines that a User is likely to fall under, any of the following cases, the Company may, at its sole discretion and without any prior notification or demand to the User, take one or more of the following measures: (i) delete all or part of the User’s User Data or User Content; (ii) suspend the User’s access to or use of all or part of the Services; (iii) suspend or delete the User’s Account; or (iv) terminate the service usage agreement entered into with the User pursuant to these Terms (hereinafter referred to as the “Service Agreement”). If a User has registered multiple Accounts, the Company may apply such measures to all of that User’s Accounts. (a) If a User breaches, or if the Company reasonably determines that a User is likely to breach, any provision of these Terms or any Additional Rule; (b) If any information or registered details provided by the User to the Company are found to be false, inaccurate, misleading, or incomplete in any material respect; (c) If a User is delinquent in the payment of any amount due to the Company under these Terms or any Additional Rule or if the use of a credit card or bank account designated by the User as the means of payment has been suspended or invalidated; (d) If a User becomes subject to a petition for bankruptcy, civil rehabilitation, corporate reorganization, special liquidation, or other similar insolvency proceedings, or if the User makes an assignment for the benefit of creditors, or if the Company otherwise reasonably determines that the User’s creditworthiness or financial condition has materially deteriorated; (e) If an Account has been registered or utilized for criminal or illicit purposes, or has been registered or used by Anti-Social Forces (as defined in Section 1.19 hereof) or any of their constituent members or affiliates, or if the Company reasonably determines that there is a likelihood of such circumstances; (f) If a User has not used his/her Account or the Services for a certain period of time as determined by the Company, and has not responded to communications from the Company; (g) If the relationship of trust between the Company and a User has been materially compromised due to the User’s actions or omissions, or if the Company reasonably determines that it will be difficult or inappropriate to continue the contractual relationship with the User for any other reason attributable to the User. The Company shall not be liable for any damages, losses, or disadvantages incurred by a User, or such User’s employees, agents, or subcontractors, as a result of any measures taken by the Company pursuant to this Section 1.9, Furthermore, the Company reserves the right to claim damages from such User for any losses or damages incurred by the Company as a result of the User’s breach or actions leading to such measures. If the Service Agreement is terminated as a result of measures taken under this Section, the Company shall have no obligation to refund any fees or other amounts already paid by the User to the Company for the period after such termination, unless otherwise required by applicable mandatory law.

1.10. Compensation for Damages

If the Company incurs any damages, losses, costs, or expenses (including, without limitation, reasonable attorneys’ fees) due to reasons attributable to a User (including, but not limited to, a User’s breach of these Terms or any Additional Rules, or any claim by a third party arising out of or in connection with a User’s use of the Services or User Content), such User shall promptly compensate and indemnify the Company for all such damages, losses, costs, and expenses. Furthermore, if the Company incurs damages, losses, costs, or expenses (including, without limitation, reasonable attorneys’ fees, other professional costs, and compensation payments) as a result of any lawsuits, claims, demands, investigations, or other actions or proceedings initiated by third parties arising from reasons attributable to a User, such User shall compensate and indemnify the Company for all such damages, losses, costs, and expenses.

1.11. No Warranty

THE SERVICES AND ANY COMPANY CONTENT ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS OR ANY APPLICABLE ADDITIONAL RULES, THE COMPANY MAKES NO WARRANTY, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICES OR COMPANY CONTENT, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY WITH REGARD TO ERRORS, BUGS, DEFECTS, FAULTS, FAILURES, INTERRUPTIONS, DELAYS, OR OTHER IMPERFECTIONS IN THE SERVICES OR COMPANY CONTENT; INFRINGEMENT OF ANY RIGHTS (INCLUDING INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES); OR THE ACCURACY, RELIABILITY, COMPLETENESS, TIMELINESS, VALIDITY, SUITABILITY FOR A PARTICULAR PURPOSE, USEFULNESS, SECURITY, OR NON-EXISTENCE OF VIRUSES OR OTHER HARMFUL COMPONENTS IN THE SERVICES OR COMPANY CONTENT. THE COMPANY DOES NOT GUARANTEE ANY SPECIFIC OUTCOMES, RESULTS, BENEFITS, OR EFFECTS FROM THE USE OF THE SERVICES, INCLUDING, BUT NOT LIMITED TO, SUCCESSFUL MATCHING, EMPLOYMENT, SCOUT INTERACTIONS, APPLICATIONS FOR JOB POSTINGS, MESSAGES, HIRES, OUTSOURCING CONTRACTS, OR IMPROVEMENTS IN EMPLOYEE ENGAGEMENT. USERS ACKNOWLEDGE AND AGREE THAT THEY USE THE SERVICES AND COMPANY CONTENT AT THEIR OWN SOLE RISK AND DISCRETION.

1.12. Disclaimer and Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, OR DISADVANTAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, COMPANY CONTENT, THESE TERMS, OR ANY ADDITIONAL RULES, EXCEPT IN CASES OF WILLFUL MISCONDUCT OR GROSS NEGLIGENCE ON THE PART OF THE COMPANY. FURTHERMORE, EVEN IN CASES WHERE THE COMPANY IS LIABLE FOR DAMAGES, TO THE FULLEST EXTENT PERMITTED BY LAW, SUCH LIABILITY SHALL BE LIMITED TO DIRECT AND ORDINARY DAMAGES ACTUALLY INCURRED BY THE USER AND PROXIMATELY CAUSED BY THE COMPANY’S BREACH OR NEGLIGENCE. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES), REGARDLESS OF WHETHER THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE CASE OF PAID SERVICES, THE COMPANY’S TOTAL AGGREGATE LIABILITY TO A USER FOR ANY AND ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH SUCH PAID SERVICES, THESE TERMS, OR ANY ADDITIONAL RULES SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY THAT USER TO THE COMPANY FOR THE SPECIFIC PAID SERVICES GIVING RISE TO THE CLAIM DURING THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE ON WHICH THE EVENT GIVING RISE TO SUCH LIABILITY FIRST OCCURRED (OR, IN THE CASE OF A ONE-TIME PAYMENT FOR A SPECIFIC PAID SERVICE, THE AMOUNT OF SUCH ONE-TIME PAYMENT). HOWEVER, IF THE SERVICE AGREEMENT BETWEEN THE COMPANY AND A USER REGARDING THE SERVICES CONSTITUTES A “CONSUMER CONTRACT” AS DEFINED IN THE CONSUMER CONTRACT ACT OF JAPAN (ACT NO. 61 OF 2000, AS AMENDED), THE PROVISIONS OF THE PRECEDING TWO PARAGRAPHS WHICH FULLY OR PARTIALLY EXEMPT THE COMPANY FROM LIABILITY SHALL NOT APPLY TO DAMAGES CAUSED BY THE COMPANY’S WILLFUL MISCONDUCT OR GROSS NEGLIGENCE. IN SUCH CASES, IF THE COMPANY IS LIABLE FOR DAMAGES IN CONNECTION WITH PAID SERVICES DUE TO NEGLIGENCE (EXCLUDING GROSS NEGLIGENCE), SUCH LIABILITY SHALL BE LIMITED TO DIRECT AND ORDINARY DAMAGES ACTUALLY INCURRED BY THE USER, AND THE MAXIMUM AMOUNT OF SUCH DAMAGES SHALL BE THE TOTAL FEES PAID BY THE USER FOR SUCH PAID SERVICES DURING THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH DAMAGES (OR, IN THE CASE OF A ONE-TIME PAYMENT, THE AMOUNT OF SUCH PAYMENT), UNLESS SUCH LIMITATION IS DEEMED INVALID UNDER THE CONSUMER CONTRACT ACT. Any troubles, transactions, communications, disputes, or other matters arising between a User and any other User, recruiter, candidate, or other third party in connection with the use of the Services shall be resolved solely at the User’s own risk and expense, and the Company shall not be involved in, nor be responsible or liable for, any such troubles, transactions, communications, disputes, or other matters in any way, except as may be expressly required by applicable law.

1.13. Integration Features

When a User uses integration features or Application Programming Interface (API) functions with Third-Party Services within or in connection with the Services, the Company may, in accordance with the User’s instructions or settings, share information such as the User’s usage of the Services, User Data, notifications, and other related data with such integrated Third-Party Services. When using such integration features or API functions, Users shall be solely responsible for verifying the accuracy and appropriateness of the input information, methods, and settings, and for confirming that the integration is appropriately configured and connected. The Company does not warrant that these features will function perfectly or without interruption under any and all circumstances, and Users acknowledge that depending on their specific operations or the specifications of the Third-Party Services, these features may not function as expected or at all. When using integration features or API functions with Third-Party Services, Users shall review and comply with the terms of use, privacy policies, and other conditions established by the providers of such Third-Party Services, and shall use such features and Third-Party Services at their own sole risk and responsibility. The foregoing shall also apply, mutatis mutandis, to the use of any other services or content provided by other businesses partnered with the Company.

1.14. Usage Fees

Users shall pay the prescribed usage fees for any paid Services by the deadline and using the payment method prescribed by the Company or as otherwise agreed in writing. Any bank charges, transaction fees, or other costs associated with payment shall be borne by the User. The Company generally will not issue separate receipts for payments made by Users; details of payment transactions (e.g., credit card statements, bank transfer records) may be used by Users in lieu of a receipt. In the event that payment of any usage fee or other amount due is not received by the relevant deadline, the Company shall be entitled to charge the User late payment interest at the rate of 14.6% per annum (calculated on a daily basis) on the overdue amount for the period from the day immediately following such deadline until the date of full payment. If any User of paid Services fails to pay any fee or other amount due as set forth in the Services or any applicable agreement, or falls under any of the events set forth in Section 1.9 hereof, the Company may, by giving prior notice to such User (unless circumstances make prior notice impracticable), declare all outstanding liabilities of such User relating to the use of the Services to be immediately due and payable, and upon receipt of such notice (or immediately, if prior notice is impracticable), the User shall promptly pay all such outstanding obligations. The Company shall collect payments in accordance with applicable laws and regulations. The Company shall be entitled to charge Users, in addition to usage fees, any applicable taxes (including, without limitation, consumption taxes, value-added taxes, or similar taxes) that are payable to tax authorities, calculated at the tax rate or tax amount applicable at the relevant time of charge. The Company shall use the domicile or registered address submitted by the User at the time of application or as updated by the User to determine the applicability and jurisdiction of such taxes. In the event that an error or omission in the submitted domicile or address information results in any issues, penalties, or additional liabilities concerning the collection or payment of such taxes, the User shall be solely liable therefor and shall indemnify and hold harmless the Company from any such issues, penalties, or liabilities.

1.15. Prohibition on Assignment

Users may not assign, transfer, delegate, sublicense, pledge as collateral, or otherwise dispose of any of their rights or obligations arising under these Terms or any Service Agreement to any third party without the prior express written consent of the Company.

1.16. Communication and Notices

Any communication or notice from a User to the Company concerning the Services shall, in principle, be made by submitting an inquiry form posted at an appropriate location on a website operated by the Company, or by such other method as the Company may designate from time to time. Communication or notice from the Company to a User regarding the Services shall be made via email sent to the email address registered by the User in their Account, by posting on an appropriate section of the Company’s website or within the Services, or by such other method as the Company deems appropriate. By using the Services, Users agree that the Company may send advertisements, newsletters, or other promotional materials related to the Company, its affiliates, or its business partners to the email address or other contact information registered by the User, to the extent permitted by applicable law.

1.17. Handling of Personal Information

The Company will handle any personal information (as defined in the Act on the Protection of Personal Information of Japan (Act No. 57 of 2003, as amended); hereinafter “Personal Information”) obtained from Users in connection with the Services in accordance with the Company’s separately stipulated Privacy Policy (hereinafter referred to as the “Privacy Policy”). Before using the Services, Users shall carefully review the Privacy Policy and shall use the Services only after agreeing to all of its provisions. Users are deemed to have agreed to the Privacy Policy by agreeing to these Terms.

1.18. Confidentiality of Communications

The Company will handle the content and history of communications between Users and the Company, or between Users through the Services, in a manner that respects the confidentiality of such communications, in accordance with applicable laws and regulations (including the Telecommunications Business Act of Japan (Act No. 86 of 1984, as amended)). Notwithstanding the preceding sentence, in cases where the Company has obtained a User’s prior consent, or where required or permitted under applicable laws, regulations, court orders, or legally binding administrative orders, or where the Company reasonably deems it necessary for the protection of its rights, property, or safety, or the rights, property, or safety of other Users or third parties, or for the proper operation and maintenance of the Services, the Company may access, monitor, record, preserve, disclose to an investigating authority or other appropriate third party, or delete the content or history of such communications.

1.19. Exclusion of Anti-Social Forces

The Company and each User (where the User is an entity, this includes its representatives, officers, employees, agents, or other persons substantially involved in its management or operations) hereby represent and warrant to each other that neither they, nor their respective representatives, officers, major shareholders, advisors, or other persons substantially involved in their management or operations: (a) currently fall under, nor will in the future fall under, any of the following categories: an organized crime group (bouryokudan), a member of an organized crime group (bouryokudan’in), an individual who ceased to be a member of an organized crime group less than five (5) years ago, a quasi-member of an organized crime group (bouryokudan jun-kosei’in), an enterprise associated with an organized crime group (bouryokudan kankei kigyo), a corporate racketeer (sokaiya), a group engaging in criminal activities under the pretext of social movements or political activities (shakai undou tou hyoubou goro), a special intelligence organized crime group (tokushu chinou bouryokudan), or any other person, group, or entity equivalent or similar to any of the foregoing (hereinafter collectively referred to as “Anti-Social Forces”); (b) have, or will in the future have, any financial, transactional, or other relationship with Anti-Social Forces, such as providing funds or benefits to Anti-Social Forces or knowingly using Anti-Social Forces; (c) allow Anti-Social Forces to use their name or otherwise be involved in their management or operations. The Company and each User further represent and warrant to each other that they do not, and will not in the future, engage in, or cause any third party to engage in, directly or indirectly, any of the following acts: (i) making violent demands; (ii) making unreasonable demands that go beyond legal obligations or entitlements; (iii) using threatening language or behavior, or violence, in connection with transactions or otherwise; (iv) spreading false rumors, using fraudulent means or force to damage the other party’s reputation, credibility, or business, or to obstruct its business operations; (v) submitting or making claims that are based on affiliation with Anti-Social Forces; or (vi) any other acts equivalent or similar to the foregoing. If the Company or a User breaches any of the representations or warranties in the preceding two paragraphs of this Section 1.19, or if it is discovered that such party has made a false representation or warranty, the other party may immediately terminate the use of the Services by, and any Service Agreements with, the breaching party without any prior notice, demand, or liability whatsoever. In such case, the breaching party shall not be entitled to make any claim for damages or compensation against the terminating party arising from such termination. The terminating party’s right to claim damages from the breaching party shall not be prejudiced by such termination.

1.20. Severability

If any provision or part of a provision of these Terms or any Additional Rules is held to be invalid, illegal, or unenforceable by a court or other tribunal of competent jurisdiction under any applicable law or regulation, such provision or part thereof shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision or part thereof shall be deemed deleted. Any modification to or deletion of a provision or part thereof under this Section shall not affect the validity, legality, or enforceability of the remaining provisions of these Terms or the Additional Rules, which shall continue in full force and effect, unless such invalidity, illegality, or unenforceability fundamentally frustrates the original intent of the parties.

1.21. Governing Law and Agreed Jurisdiction

These Terms, any Additional Rules, and any Service Agreement, as well as the contractual relationship between the Company and each User arising therefrom or in connection therewith, shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply. The Tokyo District Court shall have exclusive jurisdiction as the court of first instance over any and all disputes, controversies, or claims arising out of or in connection with these Terms, any Additional Rules, any Service Agreement, or the use of the Services. Users hereby consent to and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the Tokyo District Court.

2. Consumer Rules

When a User who is a consumer (hereinafter referred to as a “Consumer User”) uses the Services, in addition to the provisions of “1. Common Rules” (which shall apply mutatis mutandis to Consumer Users unless contextually inappropriate or expressly overridden herein), the following provisions of this “2. Consumer Rules” section shall also apply according to the specific Service used. The provisions of “2.1. Common Regulations” shall apply to all Consumer Users. In the event of any conflict or inconsistency between the provisions of “1. Common Rules” and this “2. Consumer Rules” section with respect to a Consumer User, the provisions of this “2. Consumer Rules” section shall prevail.

2.1. Common Regulations (for Consumer Users)

2.1.1. Application for Paid Services

If a Consumer User wishes to use a paid Service, such Consumer User shall apply for it in accordance with the procedures specified by the Company. Please note that Consumer Users who do not reside in Japan may not be eligible to use certain paid Services, as may be specified by the Company. A contract for the use of the paid Service by a Consumer User shall be established, and the use of such Service shall commence, at the point when the Consumer User agrees without reservation to these Terms, the Privacy Policy, any applicable Additional Rules, and any specific terms presented for the paid Service (including, where applicable, disclosures under the Act on Specified Commercial Transactions of Japan), and submits his/her application, and the Company accepts such application (which acceptance may be signified by the commencement of provision of the paid Service).

2.1.2. Automatic Renewal

Unless otherwise specified in the Additional Rules, ongoing paid contracts with a Consumer User shall automatically renew upon the expiration of the initial contract period. To refuse renewal, the Consumer User shall complete the termination procedure (renewal refusal procedure) specified by the Company in advance. If the Consumer User fails to complete the termination procedure and the contract is automatically renewed, usage fees corresponding to the renewed period shall be charged.

2.1.3. Withdrawal

A Consumer User may withdraw from the Service at any time by following the procedures specified by the Company. The Consumer User acknowledges that if such Consumer User chooses to use the Service again after withdrawal, the Consumer User will not be able to carry over any content, information, or other data registered prior to the withdrawal.

2.2. Wantedly Visit

2.2.1. Profile Information

Profile information is, in principle, published as information that can be viewed by anyone. However, a Consumer User may change the visibility settings for certain information, with some exceptions.

3. Business Rules

When a User uses the Services for business purposes (including, but not limited to, corporations, partnerships, and sole proprietors; hereinafter referred to as a “Customer”), in addition to “1. Common Rules,” the following provisions of this “3. Business Rules” section shall also apply according to the Service used. The provisions of “3.1. Common Regulations” shall apply to all Customers. In the event of any conflict or inconsistency between the provisions of “1. Common Rules” and this “3. Business Rules” section with respect to a Customer, the provisions of this “3. Business Rules” section shall prevail.

3.1. Common Regulations (for Customers)

3.1.1. Application for Use

A Customer who wishes to use the Service shall apply in accordance with the procedures specified by the Company. After the application is submitted, a contract for the use of the business services shall be established between the Customer and the Company, and the use of the Service shall begin once the Customer: (a) Agrees without reservation to these Terms, the Privacy Policy, and any Additional Rules (including notes stated in application forms or other related documents); and (b) Successfully completes the prescribed contract review process, and the Company notifies the Customer that its application has been accepted.

3.1.2. Contract Screening

When the Company receives a Customer’s application for the Services, an application for a paid plan, or when a Customer’s period of use has exceeded a certain period, a contract screening will be conducted in accordance with the Company’s prescribed criteria. In conducting the contract screening, the Company may request the provision or presentation of documents or answers regarding the Customer’s nature of business, business registrations, and other necessary information. In the event that a Customer does not pass the contract screening, the Company may decline to enter into a contract with such Customer, or may immediately terminate an active contract with such Customer. The contract screening criteria may be changed from time to time in accordance with amendments to laws or regulations, the Customer’s usage status, social conditions, or other factors. The contract screening criteria are not made public, and the Company is not obligated to respond to inquiries regarding the details or results of any screening.

3.1.3. Automatic Renewal

Continuing agreements with a Customer, unless otherwise stipulated in the Additional Rule, will be renewed automatically upon expiration of the initial contract term. If a Customer wishes not to renew, it must carry out, in advance, the agreement termination procedures (non-renewal procedures) prescribed by the Company. In cases where an agreement has been renewed automatically as a result of a failure to perform such termination procedures, use fees for the renewal term shall apply.

3.1.4. Restrictions on Early Termination

Continuing agreements, unless otherwise stipulated in the Additional Rule, cannot be terminated by the Customer mid-term. Even in cases where, after the commencement of an agreement, the Customer has ceased use of the Services, the use fee for the corresponding agreement term cannot be refunded, and the full amount of any unpaid use fees must be paid. However, in cases where the Company terminates a Customer’s agreement as a result of a contract screening performed after the Customer began use of the Service, the use fee will be refunded on a pro-rata basis in accordance with the number of months remaining in the contract term. If, in breach of the foregoing, a Customer requests a refund of use fees or refuses to pay unpaid use fees, the Company, without prior notification, may delete such Customer’s data, content, or Accounts, or may decline to allow such Customer’s future use of the Services.

3.1.5. Use by Employees, etc.

The Customer is obligated to ensure that its officers, employees, members of its corporate group, staff, and all other persons who will use the Services for the purposes of the Customer’s business (hereinafter collectively “Employees, etc.”) comply with these Terms. If the Company suffers any damage (including, but not limited to, reasonable attorneys’ fees and any other costs borne or damages paid) as a result of a claim arising from any act committed by one of the Customer’s Employees, etc., the Customer shall compensate and indemnify the Company for all such damage. In cases where the Customer will link a personal Account belonging to any of its Employees, etc. to its company page or job listing, the Customer shall inform its Employees, etc. that their profile information may be made public depending on their privacy settings, shall obtain the prior consent of the relevant Employee, etc. before linking the account, and shall show due consideration for the confidentiality and privacy of communications.

3.1.6. Use for or Delegation to Third Parties

If a Customer uses or operates the Service for a third party (hereinafter referred to as the “Beneficiary”), including for its subsidiaries or other group companies, or if a Customer delegates the use or operation of the Service to a third party (hereinafter referred to as the “Consignee”), the Customer must obtain prior written approval from the Company. The Company has sole discretion to approve or reject such requests. If the Company’s approval is granted, the Customer must ensure that the Beneficiary or Consignee complies with these Terms (including any applicable Additional Rules). Additionally, if any litigation, claims, or similar issues arise due to reasons attributable to the Beneficiary or Consignee (including omissions), and such issues result in damages to the Company (including, but not limited to, legal fees, other expenses, or compensation payments), the Customer shall compensate and indemnify the Company for all such damages incurred. If the Customer uses the Service for a Beneficiary or delegates the use of the Service to a Consignee without the Company’s prior written approval, the Customer shall pay the Company a penalty equivalent to the service fees that would have been incurred if the Beneficiary or Consignee had used the Service under the same pricing plan as the Customer. (However, if the Customer’s pricing plan is free, the penalty shall be equivalent to the fees of the lowest-priced paid plan for the relevant service.) This payment of a penalty does not preclude the Company from seeking further compensation for damages from the Customer.

3.1.7. Confidentiality

Both the Company and the Customer shall treat as confidential any secret information disclosed by the other party in relation to the use of this Service (such information being business or technical information that is managed as secret by the disclosing party and explicitly marked as confidential at the time of disclosure; excluding information that (i) was publicly known at the time of disclosure, (ii) became publicly known after disclosure through no breach of this confidentiality obligation, (iii) was lawfully obtained from a third party without an obligation of confidentiality, or (iv) was independently developed without reliance on the confidential information). Neither party shall use such confidential information for any purpose other than the performance of the contract between the Company and the Customer related to this Service, and shall not disclose or leak it to any third party without the prior written consent of the disclosing party. However, if disclosure is required by law, regulation, or by the rules of a financial instruments exchange, or if a judicial or administrative authority requests disclosure, the receiving party may disclose the confidential information to the minimum extent necessary without obtaining prior consent from the disclosing party. Confidential information may also be disclosed to officers, employees, contractors, attorneys, accountants, or other professional advisors who are legally or contractually bound by an obligation of confidentiality. The obligations under this Section shall remain in effect for three (3) years following the termination of the contract between the Company and the Customer regarding this Service.

3.1.8. Compliance

The Customer shall comply with all applicable laws and regulations (including, but not limited to, domestic and international personal data protection laws) when using this Service.

3.2. Recruitment Service

3.2.1. Publishing Job Listings and Stories

The Wantedly Visit and recruitment services provide information related to recruitment activities that occur prior to the formal selection process, such as casual interviews, office tours, lunch meetings, seminars, and recruitment events. The Company does not engage in “employment placement services” (shokugyo shokai jigyo) as defined under the Employment Security Act of Japan (Act No. 141 of 1947). The posting of company pages, recruitment listings, and stories (collectively referred to as “Recruitment Content”) that are inconsistent with the purpose of the Service, such as those soliciting applications for formal job interviews, is prohibited. The Customer shall create Recruitment Content in accordance with the Company’s “Posting Policy” and “Content Quality Guidelines.” The Company may update the Posting Policy and Content Quality Guidelines based on changes in laws, regulations, discussions with relevant authorities, and other factors. The Customer is responsible for regularly reviewing and complying with the latest versions of such policies and guidelines when using this Service.

3.2.2. Clear Indication of Working Conditions

【For recruitment in Japan】

The Customer shall clearly indicate or disclose the scope of work, wages, working hours, and other working conditions (as stipulated in the Employment Security Act of Japan) to a candidate no later than the point at which the candidate is first contacted after entering the formal selection process (this refers to communications with the candidate, such as interviews, emails, or phone calls, excluding communications solely for the purpose of scheduling an interview). The Customer is required to conduct its recruitment activities in full compliance with the Employment Security Act and other applicable laws and regulations.

【For recruitment in Singapore】

If the Customer intends to apply for an Employment Pass, the Customer is required to advertise the job vacancies on MyCareersFuture (formerly Jobs Bank) in accordance with the Fair Consideration Framework.

3.3. Engagement Service

3.3.1. Pulse Feature

The Customer shall be solely responsible for using any data obtained through the Pulse feature in compliance with the Act on the Protection of Personal Information and other applicable laws and regulations.

3.4. Applicant Tracking System (ATS) Service

3.4.1. Overview

The Applicant Tracking System service provided by the Company (e.g., Wantedly Hire) is a service that allows a Customer to manage the application and selection progress of job candidates (hereinafter referred to as “Candidates”) who have applied to the Customer’s job postings by inputting, storing, and modifying certain information about the Candidates, among other related functions. After the contract for the use of this service is established in accordance with Section 3.1.1 hereof, the Company will create the necessary management interface (hereinafter referred to as the “Management Interface”) for the Customer’s use of this service. The Customer may use the service by creating and registering an Account associated with the Management Interface.

3.4.2. Handling of Personal Information

The Company shall use personal data (as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003)) entrusted to it by the Customer through this service solely for the purposes of providing, maintaining, operating, and performing maintenance on this service. If the Customer’s service usage contract ends, the Company shall promptly delete or dispose of the entrusted personal data (including backups and other copies) upon the Customer’s request. In the event of a leak, loss, or damage to the personal data entrusted by the Customer, or if there is a risk of such an incident, the Company shall promptly notify the Customer thereof. If the Customer inputs personal information or personal data of its employees or other individuals into this service, the Customer shall do so only after obtaining the necessary consent from the relevant individuals and shall ensure that all related communications are conducted with due consideration for confidentiality and privacy.


Last updated: September 1, 2025